ABOUT US
Baycom Telecom, formerly Baycom Allied, celebrated 10 years in business in 2024! We could not have reached this milestone without the trust and support of our partners, clients, and staff.
Over the past decade, we’ve proudly supported thousands of businesses, delivering tailored telecom solutions that enhance efficiency and reduce costs. As we look to the future, we’re committed to driving growth and innovation, continuously evolving our services to meet the ever-changing needs of our clients.
Baycom Telecom By the Numbers
500000000
$ in Total Contract Value Processed
2106
Unique Businesses Served
10
Years In Business
6
Years of Experience
OUR PROCESS
01
Assessment
We start by performing a thorough telecom assessment, analyzing your existing inventory and network infrastructure. This process includes evaluating your current connectivity solutions, such as dedicated internet access, backup connections, MPLS, Unified Communications, POTS and corporate wireless services. Our goal is to identify inefficiencies, security gaps, or opportunities for cost and technology improvement.
02
Procurement & Design
Once we’ve identified your needs, we negotiate pricing and design on your behalf and present you with a short list of options from the nation's top carriers and local providers that are most appropriate. As a carrier-agnostic technology distributor, we present you with unbiased options, that fit your budget, timelines, and technical requirements. As a fully carrier-agnostic provider, we are not bound by sales quotas or specific vendor contracts.
03
Implementation
Once you’ve made your selection, our team takes the lead on implementation, ensuring a seamless transition with minimal disruption to your operations. We quarterback the entire process from start to finish, coordinating with all vendors and service providers to ensure everything is deployed correctly and on time. We can take as little or as much involvement as needed, all at no cost to you.
04
Ongoing Support
To ensure your telecom environment remains optimized, we offer optional ongoing support through lifecycle management and or telecom expense management. Our lifecycle management services provide continuous monitoring and maintenance of your telecom systems, while our telecom expense management software helps you track and control costs, ensuring you stay within budget over time.
OUR PARTNERS
At Baycom Telecom, we maintain strategic relationships with the nation’s largest carriers and their most reputable regional competitors. This extensive network allows us to offer a wide range of options, tailored to your business’s unique needs. As a fully carrier-agnostic provider, we are not bound by sales quotas or specific vendor contracts. Our sole focus is on finding the best solutions for your business—whether that’s from a national carrier or a trusted local provider—ensuring you always receive the best value and performance without bias.
SOLUTIONS OFFERED
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Dedicated Internet
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Broadband
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VoIP
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SD-WAN
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POTS Replacement
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Telecom Lifecycle and Expense Management
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Mobile Workforce Solutions
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Mobile Device Management
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Network Security
CONNECT WITH A CAUSE
At Baycom Telecom, we believe in giving back to the community, and our passion for youth sports drives our commitment to making a difference. We understand the positive impact sports can have on young people’s lives—teaching them teamwork, discipline, and leadership. That’s why we’ve made it our mission to support local soccer clubs and other youth sports programs.
With every deal we close, a portion of the revenue goes toward supporting these programs, helping to foster the next generation of athletes. By partnering with Baycom Telecom, not only are you getting the best telecom solutions for your business, but you’re also contributing to the development of local youth sports. Together, we can make a positive impact on our communities while keeping your business connected.
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Why should we use a telecom broker instead of working directly with a carrier’s sales representative?A telecom broker offers unbiased advice because we aren’t tied to any one provider. Our recommendations are based on what’s best for your business, not meeting sales quotas. We analyze multiple carriers and solutions to find the best fit for your needs, saving you time and money.
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Does using a telecom broker cost more than going direct?No, it doesn’t. The price you pay for services is the same whether you go through us or directly to the provider. In fact, working with us often results in better deals due to our relationships with multiple carriers and our deep knowledge of the telecom market.
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What are the advantages of working with a carrier-agnostic broker?Being carrier-agnostic means we have no loyalty to any single provider. We can objectively assess your needs and provide solutions from a variety of carriers, ensuring you get the best technology, service, and pricing available. Our focus is on what's best for your business, not meeting quotas.
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We already renegotiated our telecom contracts recently. Can you still find savings?Telecom pricing changes frequently due to new technologies, mergers, and increased competition. Even if you renegotiated recently, there may be new opportunities for savings or improved service. Our expertise can help you find them.
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How does Baycom Telecom support my in-house IT team?We don’t replace your IT team; we complement them. By taking on time-consuming tasks like telecom management, expense monitoring, and lifecycle support, we allow your IT staff to focus on strategic initiatives. We act as an extension of your team, providing specialized tools and insights to optimize your telecom environment.
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Will using a telecom broker make my team look bad if you find savings or improvements?Not at all. We work alongside your team, combining our tools and industry knowledge with their understanding of your business. Together, we achieve cost savings and optimizations that enhance your IT department’s performance, making them look even better.
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Can Baycom Telecom manage our existing services without changing providers?Yes. If you’re happy with your current providers, we can take over the management of your existing services, ensuring they run efficiently. We also offer Telecom Expense Management (TEM) solutions to monitor costs and improve your overall telecom strategy without the need to switch providers.
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What is lifecycle management, and why is it important?Lifecycle management involves monitoring and maintaining your telecom systems throughout their entire lifecycle, from implementation to upgrades and beyond. This ensures your infrastructure remains up-to-date and optimized for performance, minimizing downtime and maximizing ROI.
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Is Baycom Telecom the right fit for every business?Not every business may need our services. If you have simple telecom needs, dedicated time for constant research, or a static environment with minimal changes, you might not require a broker. However, if you’re looking for cost optimization, expert guidance, and ongoing telecom management, we can provide immense value.
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How do you make your money?We get compensated by the providers when you purchase services through us, much like their direct sales teams. For ongoing management services, we charge a fixed fee. In both cases, our goal is to save you time, increase reliability, and reduce costs for your telecom needs.
